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Shipping & Returns

Payment

Payment can be made by credit cardWestern Union and Bank transfer.

Western Union enjoys more discount in our website, more details please contact us.
When placing an order, your billing address must correspond to the address of your credit card otherwise we will not be able to process your order.

All transactions are secured, The website is provided with an SSL encryption system to protect personal and payment data. We do not sell or ship any items ordered through the Site directly to anyone we know to be under the age of 18. We will not collect and personally identifiable information ( e.g. name, address, telephone number and e-mail address), also referred to herein as "personal information", about you unless you provide it to us voluntarily.

International Shipping

Orders may take from 24 to 36 hours to process. Once your order is processed you will receive email notification with shipment tracking number. All delivery begin when you receive this email. If order is placed after 3:00 PM CST on Friday or on the weekend, the earliest it will ship is Monday. Delivery to Post Office Boxes Orders will not be shipped to a Post Office Box. All orders will must have a valid non-PO box address. There will be no additional duties/taxes for dellivery.

Below are the timeframes for International Shipping:

America

US Canada (4-10 Business Day)

Brazil (7-10 Business Day)

European

UK France Spain Netherlands (5-10 business Day)

Other European Union (28 Countries) (7-15 Business Day)

Aisa

Japan Singapore Hongkong(4-7 Business Day)

Russia(7-10 Business Day)

Oceania

Australia(5-10 business Day)

New Zealand(7-15 business Day)

Other Countries (10-20 Business Day)

Below is a list of countries we currently ship to:


Andorra
Anguilla
Antarctica
Antigua & Barbuda
Argentina
Aruba
Australia
Austria*
Azerbaijan
Bahamas
Bangladesh
Barbados
Belarus
Belgium*
Belize
Bermuda
Bhutan
Bolivia
Bosnia & Herzegovina
Brazil
British Indian Ocean Territory
Brunei Darussalam
Bulgaria*
Burkina Faso
Canada
Cape Verde
Cayman Islands
Chile
China
Christmas Island
Cocos (Keeling) Islands
Colombia
Comoros
Cook Islands

Costa Rica
Croatia*
Cyprus*
Czech Republic*
Denmark*
Dominica
Ecuador
Egypt
El Salvador
Estonia*
Fiji
Finland*
France*
French Guiana
Germany*
Gibraltar
Greece*
Greenland
Guadeloupe
Guatemala
Guyana
Holy See (Vatican City State)
Honduras
Hong Kong
Hungary*
Iceland
India
Ireland*
Israel
Italy*
Jamaica
Japan
Jordan
Kazakhstan

Kiribati
Republic of Korea
Kuwait
Kyrgyzstan
Latvia*
Lesotho
Liechtenstein
Lithuania*
Luxembourg*
Macao
Malaysia
Maldives
Malta*
Martinique
Mexico
Monaco
Montserrat
Myanmar
Netherlands*
Netherlands Antilles
New Caledonia
New Zealand
Nicaragua
Niue
Norfolk Island
Norway
Palau
Panama
Paraguay
Peru
Philippines
Pitcairn
Poland*
Portugal*

Romania*
Russia
Saint Helena
Saint Lucia
Saint Pierre & Miquelon
Saint Vincent & The Grenadines
Saudi Arabia
Singapore
Slovakia*
Slovenia*
South Africa
South Georgia & The South Sa
Spain*
Sri Lanka
Suriname
Sweden*
Switzerland
Taiwan
Thailand
Tokelau
Turkey
Turks & Caicos Islands
Tuvalu
Ukraine
United Arab Emirates
United Kingdom*
Uruguay
USA
Vietnam
US Virgin Islands
British Virgin Islands
Wallis & Futuna

*These countries are included in the European Union


If returning right items for a refund: Shipping and handling charges are non-refundable. We do not cover the shipping cost of returns or exchanges of right order package, you will be responsible for the shipping and handling costs.All returned merchandise should be sent to the shipping address we email you, if it is not the right address, we are not responsible for the loss caused by the issue.

For Returns:

Items can be returned for a refund or exchange with 7 days of the date of  receipt. But the reason for returns caused by yourself(eg,size,color you choose), cannot be accepted. Returns can be sent back within 7 days upon receipt, all returned items must never been used and in new condition. All returned packages must be insured. As for returning right items for a refund: all returned items are subject to a 5% bank handling fee and shipping charges. Buyers are always responsible for the shipping charges. Sepcial circumstances may require partnership with corporate business partners. For more information, please contact our customer service.


Important Notice:

1. Although we provide return policy, considering the time and money consuming, we surely appreciate if you can make all your questions and concerns clear before placing your order.

2. Please contact our customer service first to obtain the return address.All returned merchandise should be sent to the shipping address we email you, if it is not the right address, we are not responsible for the loss caused by the issue.

3. We will not be responsible for the lose if the returned package get lost during the shipment, original post office receipt must be kept to claim the compensation.

4.If returning right items for a refund: Shipping and handling charges are non-refundable. We do not cover the shipping cost of returns or exchanges of right order package, you will be responsible for the shipping and handling costs. Additionally, we recommend that you add tracking and insurance for your own protection, as we cannot be responsible for lost shipments or detained by customs.

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